Propósito: Los call centers generan estrés y ausentismo en el personal y la literatura sugiere que el liderazgo orientado a la gente es el tipo adecuado de supervisión para tal situación. Este estudio comparó sus efectos ...

An ample repertoire of leadership behaviors available to the manager is expected to guarantee his/her effectiveness transcending situations, but research in the call-center context has identified a specific form of effective ...

Economic development and national intelligence decline with proximity to the equator. Absolute latitude associates with both, income and IQ, but the nature of their relationship is ambiguous. This study applied structural ...